
Helpdesk L1/L2/L3
Tickets, troubleshooting, escalation — your staff gets a response in under one hour.
Companies with 10 to 50 people and no in-house IT — we handle it. Remote and on-site, no surprises at month end.
Helpdesk · Microsoft 365 · Security · Custom apps

[02] / Real situations
An employee leaves tomorrow — are their accesses blocked within 5 minutes?
When exactly was your last backup?
When a PC goes down, who do you call at 8am?
[03] / What we handle

Tickets, troubleshooting, escalation — your staff gets a response in under one hour.

Licences, mailboxes, SharePoint, Teams, MFA — setup and ongoing administration.

Zero-touch deployment and management of Windows workstations. Centralised security policy.

Multi-factor authentication, password policies, security incident monitoring.

New hire or departure: account creation and removal in under 5 minutes.

We build the internal tools your teams need — on top of managing your infrastructure.
[04] / Managed IT · Pricing
Billing on validated timesheet · No hidden fees
Standard
~€2,800/month
2 h per working day
Up to 25 workstations
Get in touch[05] / Case study
A Belgian food production company. We are their IT and digital department.

Helpdesk, Microsoft 365, joiners and leavers.
Orders, customers, stock and delivery rounds in one place.
Read and prepared automatically, approved by the team.
Visitors check in at the entrance, on a tablet.
[06] / Our difference
PC & server management
Microsoft 365
Helpdesk & tickets
Custom app development
Automation & AI
Website & digital admin
[07] / How it works
We analyse your workstations, accesses, licences and risks. Deliverable: full report + roadmap.
Entra ID, Intune, MFA rollout. Email migration if needed. Zero downtime.
Monthly report, validated timesheet, 30-min steering meeting each month.
New workstations, new tools, new automations — we grow with you.
[08] / Get started
We'll call you back within 24h with a free initial diagnosis.